1. Introduction
4Pounds Maketing (“Company,” “we,” “us,” or “our”) operates the website Four Turtles Stay (the “Website”). We provide and market vacation rental accommodations and related services.
We are committed to protecting your personal data and respecting your privacy in accordance with:
- The General Data Protection Regulation (EU) 2016/679 (“GDPR”)
- The UK GDPR (where applicable)
- Applicable United States privacy laws
- Other relevant international data protection laws
This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data and informs you of your rights.
2. Data Controller
For purposes of GDPR, the Data Controller is:
4Pounds Maketing
6630 NW 174th Ln
Hialeah, FL 33015
United States
Email: [email protected]
If you have questions regarding this Privacy Policy or your data, you may contact us at the above email address.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing address
- Government-issued ID information (if required for booking compliance)
- Payment details (processed securely via third-party payment processors)
- Booking preferences and special requests
- Communications sent via contact forms, booking forms, or email
3.2 Booking & Transaction Data
- Reservation details
- Stay history
- Payment confirmations
- Refund or cancellation records
3.3 Automatically Collected Data
When you use our Website, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited
- Date and time of visit
- Referral source
- Cookies and tracking technologies
4. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Contractual Necessity – To process bookings and provide vacation rental services.
- Legal Obligation – To comply with tax, accounting, identity verification, and local lodging regulations.
- Legitimate Interests – For fraud prevention, service improvement, and security.
- Consent – For marketing communications and non-essential cookies.
You may withdraw consent at any time by contacting us at [email protected].
5. How We Use Your Personal Data
We use personal data to:
- Process and manage reservations
- Confirm and communicate booking details
- Provide customer support
- Verify guest identity (where legally required)
- Process payments
- Improve our Website and services
- Send transactional communications
- Send promotional emails (where consent has been provided)
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory obligations
We do not sell personal data to third parties.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and user behavior
- Improve user experience
- Deliver targeted advertising (if applicable)
Users may manage cookie preferences via browser settings or cookie consent tools provided on the Website.
A separate Cookie Policy may provide additional details.
7. Sharing of Personal Data
We may share personal data with trusted third parties, including:
- Payment processors
- Booking platform providers
- Website hosting providers
- IT and security service providers
- Email marketing platforms
- Accountants and legal advisors
- Government or regulatory authorities when legally required
All third parties are required to process personal data securely and in compliance with applicable laws.
8. International Data Transfers
As we are based in the United States, personal data may be transferred outside the European Economic Area (EEA) or UK.
Where required, we implement appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Contracts ensuring GDPR-equivalent protections
- Secure data processing agreements
9. Data Retention
We retain personal data only as long as necessary for:
- Providing services and fulfilling contracts
- Legal and tax compliance
- Resolving disputes
- Enforcing agreements
Retention periods vary depending on the type of data and applicable legal requirements.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- SSL encryption
- Secure hosting environments
- Password-protected administrative systems
- Limited access to personal data
- Secure third-party payment processing
- Regular monitoring for vulnerabilities
While we take reasonable precautions, no system can guarantee absolute security.
11. Your Rights Under GDPR
If you are located in the European Union or United Kingdom, you have the following rights:
- Right of Access – Request a copy of your personal data.
- Right to Rectification – Request correction of inaccurate data.
- Right to Erasure – Request deletion of your data where applicable.
- Right to Restrict Processing
- Right to Data Portability
- Right to Object to Processing
- Right to Withdraw Consent
- Right to Lodge a Complaint with a supervisory authority in your country.
To exercise your rights, contact us at:
📧 [email protected]
We will respond within one month of receiving your request.
12. Children’s Privacy
Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.
If we become aware that personal data from a minor has been collected, we will delete it promptly.
13. Marketing Communications
If you subscribe to marketing communications:
- You may unsubscribe at any time via the unsubscribe link in emails.
- You may also contact us directly to opt out.
We will only send promotional emails with your consent.
14. Third-Party Links
Our Website may contain links to third-party websites (e.g., booking platforms). We are not responsible for the privacy practices of such third parties.
We encourage you to review their privacy policies.
15. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the appropriate supervisory authority and affected individuals as required under GDPR.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
17. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact:
4Pounds Maketing
6630 NW 174th Ln
Hialeah, FL 33015
United States
Email: [email protected]
Website: Four Turtles Stay